Tesla Service

7 Top Takeaways From Tesla’s Q2 Conference Call

To recap the second quarter, Tesla issued its shareholder letter and held its quarterly conference call with Wall Street analysts. The news, as always, is a mixed bag. While improving over its $702M loss in Q1, Tesla still missed Wall Street’s expectations, posting a Q2 loss of $408M. Traders can expect a bumpy ride in the short term. That said, there were some highlights worth considering for those long-term TSLA investors.

Tesla START Program Trains Automotive Technicians At Miami Dade College

The high-tech auto repair shop of the future will look very different from the oily garage of the 20th century. Tesla is doing its part to prepare today’s students for tomorrow’s jobs — last summer, the company launched its Student Automotive Technician Program (START), designed to provide a smooth transition from college to full-time employment as EV technicians. Tesla has partnered with six North American colleges to integrate its START program into their curricula. So far, some 125 students around the country have graduated from the program.

Tesla Service Struggles To Keep Up With Sales Volume

While Tesla’s car production and sales volumes have grown at an unprecedented pace, the company continues to struggle with the challenges of servicing this massive influx of new customers. As the volume of cars delivered has grown, so have the complaints about long waits for scheduled service, extended delays in having even basic service jobs completed, and the inability to get replacement body and mechanical parts in a timely fashion.

Tesla & Elon Musk’s #1 Priority For 1st Quarter Is Improving Service

Tesla is refocusing on service as its top priority now that it has stabilized production and delivery for Model 3, CEO Elon Musk said yesterday on the company’s Q4 2018 earnings call. Elon said on the call, “One of our major priorities for this quarter is improving service operations,” with a specific focus on North America, which is home to the majority of Tesla’s vehicles.