Ford News Europe: Pro Launches Home Charging Solution To Help Businesses Adopt All-Electric E-Transit Custom Van

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  • Ford Pro — Europe’s leading commercial vehicle brand — is supporting the launch of its all‑new electric E-Transit Custom van with a home charging solution for business users
  • Offering includes training, charger, installation, management software and five-year warranty; enables charge scheduling for off-peak energy and remote monitoring
  • Home charging joins comprehensive range of Ford Pro supporting services designed to help small and medium-sized businesses match the productivity levels of larger fleets
  • Ford Pro home charging solution will first be available in the UK in summer 2024 before rolling out across major European markets

DUNTON, UK — Ford Pro is simplifying electrification for small- and medium-sized enterprises (SMEs) in Europe with a new all-in-one home charging solution for its growing line-up of electric vans.

The offering is the latest service to join the company’s digital and physical platform of vehicles, charging, software, servicing and finance designed to help businesses reduce their cost of ownership, work more effectively, and simplify the transition to electric vehicles.

Ford Pro has designed its new home charging solution to benefit time-poor SMEs who do not operate from a central depot or employ full-time fleet managers. Drivers can recharge their electric vans (EVs) at home between shifts using a connected Ford Pro Home Charger, which Ford Pro will also install, maintain and guarantee with a five-year warranty.

To help reduce energy costs, Ford Pro charging software enables users to schedule charging to maximise the use of off-peak energy tariffs. The home charging solution also integrates with Ford Pro Telematics 1 to simplify driver reimbursement and compliance for office-based staff. This means large fleets with drivers who park at home overnight can also integrate the new home charging service into their operations.

“We’re introducing a connected home charging solution designed using our decades of experience of working with small businesses. With its seamless integration to the unique Ford Pro ecosystem, simple reimbursement solutions with single-screen view, and full aftersales support including a market-leading five-year hardware warranty, the Ford Pro Home Charging package delivers unmatched uptime and productivity for our customers,” said Hans Schep, general manager, Ford Pro, Europe.

Ford Pro is launching home charging in the UK during summer 2024 in line with availability of its E‑Transit Custom electric van, 2 and will then extend the service to major European markets.

Simplifying electrification for small businesses

To support business customers who charge overnight at home, Ford Pro’s home charging solution includes expert consultation and training, installation and maintenance of a Ford Pro Home Charger, as well as software to make planning and paying for charging easy.

Dedicated Ford Pro Charging Software enables users to schedule charging during cheaper overnight tariffs where available to help reduce cost of ownership. E-Transit Custom’s 11 kW AC three-phase onboard charger is capable of fully recharging the battery in 6.7 hours, 3 so customers will comfortably be able to recharge overnight.

Businesses with multiple drivers charging at home can use Ford Pro Telematics 1 software to easily track energy use across their fleets, and can view reimbursement due for each driver using a set rate per kWh. The system also provides central control of Remote Pre‑Conditioning to warm or cool the battery and cab while on charge to optimise driving range, and displays alerts if a vehicle is not charging when it should be. Staff can also check vehicle health data and state of charge via Ford Pro Telematics Drive — the companion app to Ford Pro Telematics 1 — or FordPass, 4 if they operate a single vehicle.

As some SMEs use their work van as a personal vehicle, Ford Pro offers comprehensive public charging support for longer trips. E‑Transit Custom supports DC fast charging up to 125 kW for a 10–80 per cent recharge in about 39 minutes. 3 A new charge profile front-loads energy to enable quick, useful top-ups; in lab testing, the system delivered 82 km of range in just 10 minutes. 3 Every E‑Transit Custom is sold with a 12-month complimentary subscription to access over 650,000 public charging points across Europe 5 via the BlueOval Charge Network.

Whether a van is recharged overnight at a driver’s home, in a depot with a bespoke Ford Pro depot charging solution, or on longer trips using the BlueOval Charging Network, Ford Pro reduces paperwork with centralised payments and reimbursement.

Beyond charging, Ford Pro also offers a range of services to help increase SMEs’ productivity and simplify vehicle management.

Ford Pro Telematics 1 is designed to support SMEs with a small fleet and a single administrator who needs oversight of the whole business. The system displays data from multiple vehicles on intuitive dashboards to help operators keep on top of their vehicles’ charging, health, security and running performance and manage these costs. Operators can also prevent unauthorised van use after hours with Fleet Start Inhibit. Away from the office, drivers can replace paper-based daily checklists and notes with the Ford Pro Telematics Drive companion app, which can share live updates and images to the desktop telematics system.

The FordPass phone app 4 is designed to suit owner-drivers who use a single vehicle and enables them to check their charge level, find and pay for nearby BlueOval Charge Network chargers, and remotely lock and unlock the van.

Customers can improve vehicle uptime via Ford Pro Service’s FORDLiive connected uptime system. With the 5G modem enabled, 6 E-Transit Custom constantly monitors its health and can share over 3,200 vehicle health notifications, as well as information on action required, which customers receive through FordPass 4 or Ford Pro Telematics. 1 Customers can then schedule a dealership or Mobile Service visit at their convenience to resolve the issue before it potentially causes a more disruptive problem that would take the vehicle out of service.

Last year, FORDLiive prevented 700,000 days of downtime worth around €320 million to customers.

Press release from Ford.

Ford, a global American brand woven into the fabric of Europe for more than 100 years, is committed to freedom of movement that goes hand-in-hand with looking after the planet and each other. The company’s Ford+ plan, with Model e, Ford Pro and the Ford Blue business units is accelerating its European transformation to an all-electric and carbon neutral future by 2035. The company is driving forward with bold, new EVs, each one designed with European drivers in mind and innovating with services to help people connect, communities grow, and businesses thrive. Selling and servicing Ford vehicles in 50 individual European markets, operations also include the Ford Motor Credit Company, Ford Customer Service Division and 14 manufacturing facilities (eight wholly owned and six unconsolidated joint venture facilities) with four centres based in Cologne, Germany; Valencia, Spain and at our joint venture in Craiova, Romania and Kocaeli, Türkiye.  Ford employs approximately 34,000 people at its wholly owned facilities and consolidated joint ventures and approximately 57,000 people including unconsolidated businesses across Europe. More information about the company, its products and Ford Credit is available at corporate.ford.com.


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