Tesla is pushing to level up its Mobile Service offerings yet again, according to CEO Elon Musk at the company’s annual shareholder meeting last night. Musk said that the company is working to add even more capability to its mobile repair fleet, including the ability to change out bumpers.
Today, Tesla started rolling out the next wave of improvements to the company’s service offerings, with a new feature in the mobile app that lets owners view the status of their vehicles while they are being serviced at a Tesla Service Center.
Tesla is refocusing on service as its top priority now that it has stabilized production and delivery for Model 3, CEO Elon Musk said yesterday on the company’s Q4 2018 earnings call. Elon said on the call, “One of our major priorities for this quarter is improving service operations,” with a specific focus on North America, which is home to the majority of Tesla’s vehicles.
