For some reason, people are surprised to learn that many electric vehicles have a humble 12 volt battery onboard, just like the one you might find in a Honda Civic, for example. The 12 volt battery performs a number of critical functions. In a Tesla, it powers the exterior and … [continued]
I recently had a Tesla service visit. First of all, I have to say that I absolutely love Tesla’s mobile service option (previously called “Ranger” service). Most of the service work I’ve had done has been done in my driveway. Who would complain about that? Unfortunately, though, there have been … [continued]
In Tesla’s 2nd quarter report released a few hours ago, the company provided an update on vehicle delivery growth, rooftop solar installation growth, Supercharger growth, service center growth, mobile service fleet growth, and more. Now that we’ve explored Tesla’s 2nd quarter financials, let’s look at these other matters. Tesla Model … [continued]
I may have had a one-of-a-kind issue with my Tesla Model 3 at nearly 25,000 miles. Perhaps others have had this issue, but I didn’t find it on forums and the Tesla Service tech I spoke to hadn’t seen the problem before. The problem, as you can see in the … [continued]
How do you get your car serviced when you live over 700 km from the Tesla service centre? What is long-distance Tesla servicing? Here is Arthur Hunt’s recount of his first service in Queensland, Australia. By Arthur Hunt As planned, the first service on our Tesla Model 3, after 2 … [continued]
The number of Tesla stores or service centers keeps growing day after day. Actually, on average, one new location is added almost every other day. Yes, once upon a time, Elon Musk said on a Tesla shareholder call that Tesla would close down most of its stores. However, there was … [continued]
What Tesla Model 3 service do you need after 15,000 miles and two years? I’ll run through everything I’ve had and am told I’ll need soon.
Louisiana hosted several National Drive Electric Week events, and I got to go to two of them, the Abita Springs one last week and the Gonzales one today. In Gonzales, Plugin Louisiana and Louisiana Clean Fuels teamed up with Tanger Outlet Mall to help bring awareness about electric vehicles and clean energy. I got to tag along with Karen Rudisil, owner of a Tesla Model X.
Tesla continues to ramp up its Mobile Service fleet, with a mix of existing Ford Transit vans, Model S sedans, and a few Model X SUVs. The Ford Transit vehicles that have comprised the majority of Tesla’s service fleet since its inception cost $80,000 to set up, but that price tag turns the empty shell of a van into an extremely dense, highly effective mobile service station for Tesla’s vehicles. More recently, the company has started repurposing a few Model S vehicles coming back from lease as mobile service vehicles.
Tesla has long been criticized for service that lags behind the company’s exponential growth in sales, but the reality of the situation is significantly more optimistic. In reality, Tesla continues to innovate, even in a challenging area like service, delivering an experience that bests the competition.
