August 17th, 2019 | by Kyle Field
Tesla continues to ramp up its Mobile Service fleet, with a mix of existing Ford Transit vans, Model S sedans, and a few Model X SUVs. The Ford Transit vehicles that have comprised the majority of Tesla's service fleet since its inception cost $80,000 to set up, but that price tag turns the empty shell of a van into an extremely dense, highly effective mobile service station for Tesla's vehicles. More recently, the company has started repurposing a few Model S vehicles coming back from lease as mobile service vehicles
August 17th, 2019 | by Kyle Field
Tesla has long been criticized for service that lags behind the company's exponential growth in sales, but the reality of the situation is significantly more optimistic. In reality, Tesla continues to innovate, even in a challenging area like service, delivering an experience that bests the competition
June 12th, 2019 | by Kyle Field
Tesla is pushing to level up its Mobile Service offerings yet again, according to CEO Elon Musk at the company's annual shareholder meeting last night. Musk said that the company is working to add even more capability to its mobile repair fleet, including the ability to change out bumpers
March 2nd, 2019 | by Kyle Field
Today, Tesla started rolling out the next wave of improvements to the company's service offerings, with a new feature in the mobile app that lets owners view the status of their vehicles while they are being serviced at a Tesla Service Center
February 1st, 2019 | by Kyle Field
Tesla is refocusing on service as its top priority now that it has stabilized production and delivery for Model 3, CEO Elon Musk said yesterday on the company's Q4 2018 earnings call. Elon said on the call, "One of our major priorities for this quarter is improving service operations," with a specific focus on North America, which is home to the majority of Tesla's vehicles
