Tesla Service

Tesla Steps Up Its Service Offerings As Model 3 Deliveries Continue To Ramp

Tesla established itself as the leader in quality of service from its service centers prior to the Model 3 launch, but many people were concerned about Tesla’s ability to scale its service offerings up while maintaining the high levels of quality it had delivered to Model S and X buyers. More and more Model 3s are making it into the hands of eager customers, which invariably means more service calls for issues small and large … and even some small ones that come with large repair bills.

A Tesla Service Experience — The Cool & The Uncool

It’s sweet when you buy a car and it immediately needs service — awesome experience. Seemingly out of pure luck, that’s what happened with the first Tesla Model S we bought for our new Tesla Shuttle service. Days after picking the Model S up from Germany (used, and not through Tesla), “Acceleration Reduced” appeared on the small screen behind the steering wheel, and underneath that in a bit smaller text, “Contact Tesla Service When Convenient.”

Tesla Auto Body Repair Specialists Can Now Get Trained Online

Tesla says it will be selling 500,000 cars a year soon. The odds are good that with all those Teslas running around, some of them are going to find solid objects to run into, causing dings and dents — or worse — that will need to be repaired. Until now, Tesla has required anyone who wants to be certified in Tesla auto body repairs be trained by the company at its dedicated facilities in California. But that means there simply won’t be enough qualified repair personnel to meet the needs of Tesla customers.

Tesla Model 3 Progress, Gigafactories 1–5, Tesla Insurance … (Tesla 4th Quarter & 2016 Financials…

In what was likely the most anticipated earnings call ever for Tesla, the auto manufacturer / stationary storage manufacturer / full service solar provider / soon-to-be taxi service / autonomous vehicle technology company (and maybe insurance company in the near future) shared financial results for Q4 2016 and for the full year. Perhaps more importantly, it also unpacked tons of detail for what’s to come in the balance of 2017 and beyond.