Consumer Reports has released its annual list of automotive top picks — the “10 best cars of the year” — to help consumers find a new car. One electric car made the list, as the top pick in the $45,000 to $55,000 price range.
Back in 2015, when we shopped EVs and then leased a Nissan Leaf, we were the primary EV educators up to the point of sale, not the salespeople. Even during the test drive, we had more knowledge. Our grasp on the function and reality of electric cars seemed to overwhelm the salesperson. We passionately emphasized why we wanted an electric car. Our sales person remained less than enthusiastic.
According to a new announcement by Consumer Reports, Tesla’s Models 3 and Model S regained a recommendation from Consumer Reports. This is due to Tesla’s improved reliability based on the results of the organization’s annual survey.
Consumer Reports has tested Tesla’s new Smart Summon feature and found it wanting. It’s more like a science experiment than a finished product, the testing service says.
If there’s one thing the legacy automakers can agree on, it’s that nobody wants to buy electric vehicles. Consumer Reports disagrees.
A survey conducted by the Union of Concerned Scientists and Consumer Reports finds strong interest from Americans all across the country in electric cars. The EV revolution took another step forward this week as Lucid Motors broke ground on its factory in Arizona.
Consumer Reports has begun testing the Hyundai Kona Electric. While the results won’t be available until later, its first impression of the car is highly favorable.
Consumer Reports has removed the Tesla Model 3 from its list of recommended cars due to reliability issues. But by doing so, it raises a question of whether its analytics are relevant in an era when cars are more like computers that vehicles
While it’s been slow to cut the umbilical cord from gas (and diesel) powered cars, Big Auto is starting to open up to vehicle electrification. This has sparked speculation, especially from financial pundits, that Tesla’s days are numbered. Would Big Auto’s newfound interest in clean cars squash the Silicon Valley upstart? Or, would their impact draw more attention to the electric car innovator.
Studies demonstrate that Tesla has forged a unique bond with its customers. Last year, Consumer Reports found that Tesla has the highest rate of customer satisfaction of all car brands. Now, according to more recent research conducted by Experian, it turns out these high levels of satisfaction are translating into exceptionally high rates of customer loyalty as well.
