I am a huge EV and Tesla fanboy. I know that in principal EVs are much less complex than cars with internal combustion engines. An internal combustion engine (ICE) replacement cost is ~$7000. It is much more complex than an electric motor. In addition, ICE cars have very complex transmissions … [continued]
In several articles this year, my colleagues and I covered some of the problems with Tesla service and repair that lead to extreme repair bills for customers. After I discuss some of them, I’m going to go over an industry-standard repair practice that Tesla could adopt, and perhaps improve upon, … [continued]
Much has been made of the battle between Tesla’s direct sales model and the franchise dealer network used by the “legacy” automakers. On the one side are typically well-meaning people who want to see EVs succeed for a variety of reasons, and on the other are typically well-meaning people who … [continued]
A Toronto-based owner of a 2012 Tesla Model S recently publicly revealed that he was quoted a price of $8,500 for the repair of his car’s brakes. This was after taking his Model S in for repairs at a service center, following concerns about a “rattle and softness” in the … [continued]
