Published on June 2nd, 2014 | by Christopher DeMorro


EV Drivers Don’t Miss Their Gas Guzzlers

June 2nd, 2014 by  

2013 Nissan LEAF

If electric cars really are as bad as some people would have you believe, then you’d expect early EV adopters to retreat back to their conventional gas guzzlers after a short while. But early data is proving just the opposite, with electric vehicle drivers showing the highest levels of customer satisfaction in the automotive market.

The data comes from Norman Hajjar, managing director at Recargo and a fellow who netted himself a fair bit of Internet fame by driving his Tesla Model S to all four corners of America. And while it’s no secret that the Tesla Model S is one of the best-reviewed and best-loved cars of the 21st century, it seems that EV owners as a whole remain enthusiastic with their electric cars.

A whopping 96.9% of current EV owners say they’d buy another electric car, with just 1.9% stating their desire to return to a normal, petrol-powered car.

Now obviously, there’s something to be said about the enthusiasm of any segment of early adopters, those who pay a premium price to be the first kid on the block with an iPod or a Nissan Leaf. There’s a big price gap between any Apple product and an electric car though, and if EVs really weren’t living up to customer expectations, you’d expect people to be ditching them in droves.

Instead though, another important metric called the Net Promoter Score (or NPS) shows that electric vehicles have far more proponents than detractors on the Internet. Tesla scored a 94.2 NPS, meaning that out of every 100 menions of Tesla, over 94 of them were positive. The highest traditional automaker was Subaru, with a NPS of 56.8, and no other automaker scored above 50.

But when you narrow down even to the contentious Chevy Volt, EV owners once again come out ahead, with the Volt getting a NPS of over 85. It seems early adopters have nothing but nice things to say about their abandonment of the combustion engine.

Check out our new 93-page EV report, based on over 2,000 surveys collected from EV drivers in 49 of 50 US states, 26 European countries, and 9 Canadian provinces.

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About the Author

A writer and gearhead who loves all things automotive, from hybrids to HEMIs, can be found wrenching or writing- or else, he's running, because he's one of those crazy people who gets enjoyment from running insane distances.

  • OldDogg

    I just purchased a 2014 Volt and I’ll tell ya I’m a 62 old retiree and I feel like a 20yr old kid getting his first new car. I love this car’s ride and the handling and it’s been 3wks and still have a full tank. I think I’ll have that same tank full come this fall. I’m putting in a Boesh home charger next week.

    • Matt

      might want to add some stabilizer to the tank of gas 🙂

      • OldDogg

        I might just do that as I didn’t even see if the dealership filled the car up with premium instead of regular. lol, gotta take care of my baby.

      • Dan Hue

        You don’t need to. The Volt won’t let the gas go stale, by monitoring its age and eventually forcing it to be consumed via “maintenance burns”. If you use premium, that should not happen before a year or so is passed. Most likely, you will get to use some gas before that, especially in the winter, when the e-range starts to fall a bit.

        • TedKidd

          If you only consume gas through maintenance burns, you probably could have gone straight electric.

  • Dan Hue

    My Volt lease ends in August, and there is no way I will return to an ICE car. Most likely, it’ll be for another Volt.

  • JamesWimberley

    Is it anatomically possible to drive in shoes like those?

    • Offgridmanpolktn

      For the fashion crazed those are just average. My ex used to scare the c—- out of me driving in her stilettos and using just the heel to push the pedals.
      It could be cited as yet another reason that we should hope for the success of the new Google car.

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