Published on April 14th, 2014 | by Christopher DeMorro1
Tesla’s Response To Lemon Lawsuit
April 14th, 2014 by Christopher DeMorro
Tesla has responded to the King of Lemon Law’s lawsuit, and the blog post questions both Menga’s motives, and the owner’s contribution to his car’s troubles. This case is far from closed, however, and both sides are no doubt digging in.
In an official blog post, the company claims that even though it could not reproduce the malfunctioning door handles that the customer complained of, it still replaced the handles, free of charge. The other issue was a continuously blown fuse that stumped Tesla service engineers. Eventually, Tesla claims to have found the solution:
After investigating, they determined that the car’s front trunk had been opened immediately before the fuse failure on each of these occasions. (The fuse is accessed through the front trunk.) Ultimately, Tesla service applied non-tamper tape to the fuse switch. From that point on, the fuse performed flawlessly.
Tesla also claims there was no mention of a buyback in its own correspondence with the Model S owner, and that the lawsuit came as a surprise. For its parting shot, Tesla also lets us know that the same lawyer, representing the same client, also filed a lemon lawsuit against Volvo this past February.
The rest of the post is worth a read if you want the story as Tesla sees it, though be warned that there’s a fair bit of marketing hyperbole worked into their response. This case will have its day in court, though one has to wonder if Vince Menga hasn’t bit off more than he can chew. Tesla knows everything that happens in its cars, and if his client is trying to pull a fast one, it appears he’s just been called out by a media and Wall St. darling. After all, Tesla has much bigger fish to fry.
Your move, Menga.
Source: Tesla Motors
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