Nissan has announced a new warranty program for Nissan Leaf batteries. The optional program increases the Leaf battery warranty substantially.
Nissan notes the new program will cost approximately $100 a month, which allows owners to receive a battery pack with at least 9 full bars of capacity if theirs falls below 9 bars (approximately 70% of its initial capacity) during the warranty period. The new program, scheduled for 2014, will complement the usual battery warranty program Leaf owners receive, which covers basic warranty for defunct batteries up to 100,000 miles or eight years. Nissan’s new battery replacement program will also supplement the five-year, or 60,000-mile capacity warranty.
When developing the new replacement battery program, Nissan went to its owners to help develop a sound yet fair way to provide a new, quality service for its customers. Owners liked the monthly payment plan most.
“Nissan anticipates that the great majority of our current Leaf drivers will never need this battery replacement option. However, this program is yet another example of Nissan’s commitment to deliver peace of mind for our continually growing community of Leaf drivers,” said Nissan’s director of Electric Vehicle Sales and Marketing, Erik Gottfried.
“The battery replacement option will provide the peace of mind that customers have an economical option should they choose to replace the battery for whatever reason,” he said.
Should someone opt out of the program, Brockman said it would be the same way as if someone stopped paying for loan payments for a car — they would not get the service. However, more information would be given at a later date about opt-out specifics.
With Leaf sales growing, selling 2,138 units in May (up 319.2% from May 2012), it’s a smart move by Nissan to attract even more new customers, along with keeping current customers satisfied. Given the ultra-competitive EV market — the Chevy Volt and Tesla are also building a strong base — Nissan is positioning itself well in the upcoming battle with this new program.
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