Published on December 8th, 2011 | by Zachary Shahan16
Chevy Volt Gets Highest Satisfaction Rating in Consumer Reports
December 8th, 2011 by Zachary Shahan
The Chevy Volt has been having a bit of a rough time lately, but the news you probably haven’t heard is that the Chevy Volt got the highest consumer satisfaction rating in Consumer Reports’ annual ownership survey. 93% of Volt owners said they would buy the vehicle again.
The Porsche 911 and Dodge Challenger tied for second with a score or 91%.
Some notes of caution, however:
- due to the Volt not being out for long, Consumer Reports was only able to survey a small number of Volt owners;
- and it “cautioned that early adopters of new technology tend to be more enthusiastic (although the same qualification is true for sports car aficionados), and that other new eco cars, such as the Smart ForTwo, debuted on the market with rave reviews from owners, only to see customer satisfaction scores fall once the honeymoon period was over,” Liane Yvkoff of CNET notes.
While there is the fire issue, GM’s response has been pretty savvy — offering vehicles on loan to current owner — but only 33 owners have even opted for that, and there are no reports so far of any such issues with bought vehicles.